Privacy Policy

Welcome to Ranchers Cafe. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website rancherscafe.com or place a food order through our platform.

1. Information We Collect

When you use our website or place an order, we may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Delivery address and location data

b. Payment Information

When you place an order, we collect payment details such as credit/debit card numbers or other payment method information. All payment data is processed securely through encrypted payment gateways. We do not store your full card details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:
• To process and fulfill your food orders
• To send order confirmations and updates via email or SMS
• To contact you about your order or account
• To improve our website, menu, and overall user experience
• To send promotional offers, deals, and newsletters (with your consent)
• To detect, prevent, and address technical issues or fraudulent activity

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
• Delivery partners: To fulfill your order and deliver food to your location
• Payment processors: To securely handle your transactions
• Service providers: Third-party tools that help us operate our website (e.g., analytics, email services)
• Legal compliance: If required by law, court order, or governmental authority
All third parties are required to maintain the confidentiality and security of your information.

4. Location Data

We collect your location information solely to provide accurate delivery services. Your location is used to calculate delivery routes, estimate delivery times, and ensure your order reaches you correctly. We do not share your location data with any third party beyond what is necessary to complete your delivery.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and understand how visitors use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: admin@rancherscafe.com